Introduction
Barrett Exhibition Group (referred to as “we”, “us”, or “our”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit https://barrettexhibitiongroup.com.au or use services offered through the site. By using our website or otherwise providing personal information to us, you accept the terms of this Privacy Policy. If you do not agree with this policy, please do not use our site or provide personal information.
Our contact details
Contact information
Barrett Exhibition Group
18 King Edward Rd, Osborne Park, WA 6017
Phone: 08 9244 2431
Email: [email protected]
Scope and acceptance
This Privacy Policy applies to personal information collected via our website and related services. It does not apply to other websites or services that we do not operate. Continued use of the Site after changes to this policy indicates acceptance of the updated policy.
How we comply with Australian law
Where applicable, Barrett Exhibition Group handles personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles. The Australian Privacy Principles require organisations to be open about privacy practices and to take reasonable steps to protect personal information.
Personal information we collect
Types of information
We may collect the following types of personal information, depending on how you interact with us:
- Contact details: name, business name, postal address, email address and phone number.
- Business information: company name, job title, ABN and other professional details.
- Communications: content of enquiries, quotes, messages and any files you send.
- Website and device information: IP address, browser type, device identifiers, pages visited, interaction data and timestamped logs.
- Marketing preferences and opt-in or opt-out choices.
- Any other information you choose to provide.
We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information we will delete it.
How we collect personal information
Collection methods
We collect personal information:
- Directly from you when you submit forms, request a quote, sign up for a newsletter, email us, or otherwise contact us.
- Automatically via cookies, analytics and server logs when you visit our Site.
- From service providers and public sources where relevant, for example payment processors, cloud hosts, or where you permit account linking.
How we use personal information
Purposes of use
We use personal information for purposes including:
- To respond to enquiries, provide quotes, deliver and manage our services and process orders.
- To communicate about your projects, invoices, appointments and account.
- To operate and improve our website, services and customer support.
- For marketing and newsletters where you have consented; you can unsubscribe at any time.
- To prevent fraud, enforce terms and meet legal obligations.
- For any other purpose you have authorised.
Cookies, analytics and tracking
We use cookies and similar technologies to provide and improve the Site, remember preferences and understand how visitors use the website. We may use third-party analytics tools, for example Google Analytics, to analyse traffic and behaviour. If you wish to opt out of Google Analytics collection you can use Google’s Opt-Out Browser Add-on or other privacy tools.
Third parties and service providers
We may share personal information with trusted third-party service providers who perform services on our behalf, for example hosting, analytics, email delivery, payment processing and transport or installation partners. These providers are required to use information only for the service they perform and to protect it appropriately. We do not sell personal information for third-party marketing.
International transfers
Some of our service providers may store or process data outside Australia. When this occurs we will take reasonable steps to ensure that overseas recipients handle personal information in a way that is consistent with the Australian Privacy Principles.
Security
We maintain reasonable administrative, technical and physical safeguards designed to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No method of transmission over the internet or method of electronic storage is 100 percent secure. While we strive to protect information transmitted on or through the Site or Services, absolute security cannot be guaranteed.
Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce our agreements.
Your rights, access, correction, complaints
You may request access to or correction of personal information we hold about you. To request access or correction or to make a privacy complaint please contact us using the contact details above. We will aim to respond to requests in a timely manner. If you are not satisfied with our response you may lodge a complaint with the Office of the Australian Information Commissioner.
Marketing and opt-out
If you have consented to receive marketing, you may opt out at any time by following the unsubscribe link in any marketing email or by contacting us directly at [email protected].
Links to other websites
Our Site may contain links to other websites. This policy does not apply to those third-party sites. We encourage you to read the privacy policies of any site you visit.
Children’s privacy
The Site and the Services are intended for and directed to a general adult audience. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently received personal information from a child we will delete such information from our records.
Overseas transfers
Your personal information and communications may be transferred to and maintained on servers or databases located outside Australia. We may process and store information overseas, including in the United States, and will take reasonable steps to protect the information consistent with this policy.
Changes to this policy
We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy we will inform you by posting the revised Privacy Policy on the Site. Those changes will take effect on the revised date shown above. By continuing to use the Site or Services you are consenting to the revised Privacy Policy.
How to contact us or make a complaint
For questions, requests for access or correction, or privacy complaints contact:
Email: [email protected]
Phone: 08 9244 2431
Please print a copy of this Privacy Policy for your records and check the Site frequently for any changes.